Privacy Policy
Effective 15 October 2026. Last updated 17 October 2026.
1. Who is responsible for your data. themapboost.com and the MapBoost service are operated by Bluejersey18 Technologies Private Limited (CIN U93110KA2023PTC178233), HD-155, WeWork, Block L, Embassy TechVillage, Outer Ring Road, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India. The same company operates the Sportomic brand. For MapBoost, Bluejersey18 Technologies Private Limited is the data fiduciary (data controller). This policy covers MapBoost only; Sportomic has its own policy at sportomic.com.
2. Data we collect.
| Category | Examples | Where it comes from |
|---|---|---|
| Contact and account | Name, phone number, email, business name, role | You, through forms, OTP verification, calls or WhatsApp |
| Business Profile data | Business details, hours, services, posts, photos, reviews and our replies, performance metrics such as views and calls | Google, through access you grant (section 5) |
| Public business data | Public listing details, ratings, reviews and nearby competitors, used for audits and rankings | Google Maps and Places, public sources |
| Reviewer data | Reviewer display names and review text, as shown publicly on Google | |
| Content you send us | Photos, menus, offers, price lists, business descriptions | You |
| Payment | Billing name, invoices, payment status. Card and bank details are handled by our payment partner, not stored by us | You and our payment partner |
| Usage and device | IP address, browser, pages visited, cookies | Your use of themapboost.com and the MapBoost app |
| Communications | Messages and call notes with our team | You |
3. How we use it. To provide the service you signed up for: audits, managing your Business Profile, drafting and publishing review replies and posts, tracking rankings, and sending you reports and updates. Also to verify your identity, bill you, give support, keep the service secure and prevent abuse, improve MapBoost, and, where you have agreed, tell you about new features or offers. You can opt out of marketing messages at any time.
4. Artificial intelligence. We use AI services to draft content and analyse your profile. Today these are Google's Gemini models on Google Cloud and Anthropic's Claude models. Only the data needed for the task is sent, under those providers' business terms, which do not allow them to use it to train their models. We do not use your data, or any data received from Google APIs, to train generalised AI models.
5. Google user data. This section explains how MapBoost handles data obtained through Google APIs.
- What we access. With your permission (Google's business.manage access), we access the Business Profiles you choose: business details, reviews, posts, photos, and performance metrics.
- "Connect with Google". When you use it, we use your permission once: to list the profiles you manage, and to invite and accept MapBoost's managing account as a Manager on the profiles you select. We do not keep your Google sign-in token after this step. From then on, we manage your profile through our own managing account, as any agency Manager would. If you use our free deep audit, or the MapBoost app inside ChatGPT or Claude, we use the same permission only during that session to read your profile and prepare findings; we keep the findings, not your sign-in. Content you view or draft inside ChatGPT or Claude is also processed by that assistant's provider under its own terms.
- How we use it. Only to provide and improve the MapBoost features you see: audits, review replies, posts, photos, information updates, rankings and reports.
- Sharing. We share Google user data only with the service providers in section 6 that we need to run those features, under confidentiality obligations; when the law requires it; or with your consent. We do not sell it, and we do not use it for advertising.
- Limited Use. MapBoost's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Removing access. You can remove MapBoost's Manager access at any time in your Business Profile settings, and revoke app permissions at myaccount.google.com/permissions. To have us delete Google user data we hold, email growth@themapboost.com; see section 8 for timelines.
5A. MapBoost in ChatGPT. This section covers the MapBoost app in ChatGPT. It applies in addition to the rest of this policy.
- Signing up. To use the app you sign in with Google. A phone number is optional: we ask for it only if you tick “MapBoost team may contact me on phone/WhatsApp”, so that we can contact you. Google sign-in is the only way to sign in; there is no SMS or one-time code. From Google we receive your email address, the fact that Google has verified it, your Google account ID and, if Google shares it, your name. We do not receive your Google password, and this sign-in does not give us access to your Google Business Profile. If you give one, we do not verify it; we store it as you enter it, in international format.
- Your contact choice. At sign-up you can tick "MapBoost team may contact me on phone/WhatsApp". It is optional and is not needed to use the app. We record whether you ticked it, the exact wording you saw, its version, the time, and a one-way hashed form of your IP address as proof of your choice.
- Free checks. Each account gets 5 free checks. A check is counted only when it returns a result.
What we collect when you use it.
| Data | Why | How long |
|---|---|---|
| Email, verified-email flag, Google account ID, name (if shared), phone number | Your MapBoost account; one account per Google account; limits; contact if you opted in | Until you delete your account |
| Contact choice record (ticked or not, wording, version, time, hashed IP) | Proof of your choice | Until you delete your account; kept longer only if the law requires proof |
| Businesses you check (Google Maps place ID) and the check result | To show and re-show your result | 30 days, then deleted automatically |
| Usage counters (daily and total checks, daily searches) | The 5 free checks, fair-use limits and abuse prevention | Daily counters expire after the day; your total check count is kept until you delete your account |
| Hashed IP address (keyed, one-way) | Rate limits on sign-in and sign-up | The hour it is counted in, then it expires |
| Sign-in tokens issued to ChatGPT | Keeping you signed in | Access: 10 minutes. Refresh: up to 30 days, or until you sign out or delete your account |
| Security log entries (account deleted, sign-in revoked, reviewer sign-in) | Security and audit | One year |
We do not receive your ChatGPT conversation. The app receives only what ChatGPT sends to it for a check (a business name and city, a Google Maps link, or a business you picked). The check itself uses public Google Maps data about businesses, not data about you.
- If you opted in to be contacted. After your first successful check, or 30 minutes after you sign up if you have not checked a business by then, we pass your name, phone number, email and, if you have checked one, the business you checked to the MapBoost sales team so they can call or WhatsApp you about your Google profile. We do this only if you ticked the box. If you did not tick it, we do not contact you and nothing is passed on. You can withdraw at any time by replying STOP on WhatsApp or by emailing growth@themapboost.com; once you say STOP, we do not contact you again.
- Who sees it. Our hosting and database provider (Google Cloud), Google (for sign-in and Maps data), and, only if you opted in, the MapBoost sales team and the WhatsApp messaging provider in section 6. We do not sell your data, and we do not use it for advertising.
- Deleting your account. You can delete your MapBoost account at themapboost.com/account/delete or by emailing growth@themapboost.com. Deletion removes your account, your contact choice, your saved results, your check counts and your sign-in tokens. We stop contacting you and sign ChatGPT out of MapBoost as soon as you ask. Your account is fully deleted 15 days after you ask; if you sign in again before then, it is restored as it was. If your details were already passed to the sales team, we also send them a deletion request. Deletion is completed within 30 days (section 8).
- ChatGPT itself. Your use of ChatGPT is covered by OpenAI's own terms and privacy policy, not this one.
6. Who we share data with. We do not sell personal data. We share it only with service providers who help us run MapBoost, under contracts that require them to protect it:
| Provider type | Purpose |
|---|---|
| Google Cloud | Hosting, databases, AI (Gemini), maps and places data |
| Anthropic | AI content generation and analysis (Claude) |
| Payment partner (such as Razorpay) | Taking payments and issuing receipts |
| WhatsApp messaging providers | Sending your updates and alerts |
| Email and support tools | Communication and support |
We may also share data with Sportomic, which is part of the same company, only where needed to serve you (for example, if you also use Sportomic) and never for unrelated marketing without your consent. We may disclose data to authorities when the law requires it, and to a buyer or successor if the business is reorganised, under the same protections.
7. Where data is stored. Data is stored on Google Cloud. Some providers process data in other countries. Where data leaves India, we take steps required by law to protect it.
8. How long we keep it. For as long as you are a customer, plus up to 90 days afterwards, unless you ask us to delete it sooner. Invoices and records we must keep by law are kept for the period the law requires. Website enquiries and free-audit requests that don't become customers are kept for up to 12 months. Deletion requests are completed within 30 days.
9. Your rights. Under India's Digital Personal Data Protection Act, 2023, you can: access a summary of your data; correct or update it; ask us to erase it; withdraw consent; nominate someone to exercise your rights; and raise a grievance. If you are in the European Union or the United Kingdom, you also have rights under the GDPR, including objection, restriction and portability, and you may complain to your data protection authority. Email growth@themapboost.com to exercise any right. We may need to verify your identity first.
10. Security. We use encryption in transit, access controls, least-privilege database accounts, and audit logs. No system is perfectly secure. If a breach affects your personal data, we will notify you and the authorities as the law requires.
11. Cookies. We use essential cookies to run the site and sign you in, and analytics cookies to understand how the site is used. You can block cookies in your browser; some features may then not work.
12. Children. MapBoost is for businesses and is not meant for anyone under 18. We do not knowingly collect children's data.
13. Changes. We will post any update here with its date, and notify customers of material changes by email or WhatsApp.
14. Grievance Officer and contact. Grievance Officer: Rahul Jhunjhunwala, growth@themapboost.com, Bluejersey18 Technologies Private Limited, HD-155, WeWork, Block L, Embassy TechVillage, Outer Ring Road, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India. We acknowledge grievances within 48 hours and resolve them within the period the law requires.