Google review management, done for you

Our team does, in the brand voice we set up with you. Replies are written in your voice. Negative reviews are handled by a person on our team. You never have to draft a reply yourself, and every review on your profile gets an answer, whether it is praise, a complaint or an old comment. See how reviews are handled.

It is the work of answering the reviews customers leave on your Google profile, so that every one gets a reply, including old ones nobody answered. At MapBoost our team does it for you every week, as part of the managed service, without you having to open Google. See the full service.

A business cannot delete a Google review. A review that breaks Google's policies, such as spam, off-topic content or a conflict of interest, can be reported to Google, and Google decides whether it comes down. Nobody can promise a removal. A calm public reply is what the next customer reads. Read our trust and safety answers.

No. Google's policy does not allow paying for reviews or offering anything in return for them, and it does not allow asking only happy customers. We never buy, write or filter reviews. Our team only replies to the reviews your real customers have chosen to leave. Read our review request guide.

Yes. When we start, our team works through the old reviews that never got an answer, then keeps every new review answered from then on. A reply to an old review still shows to everyone who reads your profile today, so it is worth doing. Start with the free audit.

There is no separate fee for replies. Review replies are part of the managed service, together with posts, photos, profile upkeep, rank checks and the weekly report. India: ₹2,499* per location per month. Europe: €49 per location per month + VAT where applicable. Rest of the world: $49 per location per month. Asking customers for new reviews is a different job, offered as an add-on. See pricing.

A person on our team reads it and writes the reply. Replies are written in your voice. Negative reviews are handled by a person on our team. We keep the answer calm and specific, and we never argue in public. Only Google can remove a review. See how reviews and replies work.

Google lets owners reply to reviews from the profile at no cost, so a reply itself is free. The cost is time: every new review, and every old one, needs a considered answer again and again. Our team does that work as part of the managed service. See pricing.

Replying shows customers someone is listening, but it does not bring new reviews in by itself. Asking customers for reviews is a separate job, offered as an add-on that our team sets up with you, and it must follow Google's rules. Read about review requests.

Google says reviews are part of how prominent a business looks, and replies show customers you are paying attention. Nobody can honestly promise a ranking from replies alone, so our team also checks your rank every week and reports what moved. See how rank checks work.

You stay the owner. You add MapBoost as a manager on your Google profile, and our team replies from there. You can remove that access anytime, and we never take the profile over. Nothing about the ownership of your listing changes when we start. Read about access and safety.

It sounds like you. Before the first reply we agree your voice with you: how you greet people, how formal you are and how you sign off. Each reply picks up what the customer actually said instead of repeating a template. Read about review replies.

Our review work is on your Google Business Profile, where most local customers read reviews first. Directory listings such as Justdial are a separate add-on, and what else we can cover is best settled on a call. Read about directory listings.