Refund and Cancellation Policy
Effective 15 October 2026. Last updated 15 October 2026.
This policy applies to MapBoost plans sold by Bluejersey18 Technologies Private Limited (CIN U93110KA2023PTC178233, GSTIN 29AALCB9098H1ZW), HD-155, WeWork, Block L, Embassy TechVillage, Outer Ring Road, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India, through themapboost.com or a quotation from our team.
1. Cancelling. You can cancel at any time by emailing growth@themapboost.com or messaging your MapBoost contact on WhatsApp. Cancellation takes effect at the end of the billing period you have already paid for. The service continues until then, and you will not be charged again.
2. When you get a refund.
| Situation | Refund |
|---|---|
| You cancel within 7 days of your first payment, before onboarding work has started | Full refund |
| You were charged twice, or charged the wrong amount | The extra amount, in full |
| We cannot start the service because of a problem on our side | Full refund for the affected period |
| We stop providing the service mid-period for reasons on our side | Pro-rata refund for the unused days |
3. When there is no refund.
- Once work for a billing period has started (profile setup, audits delivered, replies or posts prepared or published), fees for that period are not refundable.
- One-time setup or onboarding fees, once that work is done.
- Delays or results caused by Google, such as profile verification, suspension, ranking changes or review removal decisions, which are outside our control.
- If the service is suspended because of a breach of our Terms of Service, or because Manager access to your profile was removed.
- Free audits have nothing to refund.
4. How to ask for a refund. Email growth@themapboost.com within 30 days of the charge, with your business name, the payment date, the receipt or transaction ID, and the reason. We reply within 3 business days.
5. How refunds are paid. Approved refunds go back to the original payment method through our payment partner within 7 to 10 business days of approval. Your bank may take a few more days to show it.
6. Chargebacks. Please contact us before raising a dispute with your bank, so we can resolve it quickly. While a chargeback is open, we may pause the service.
7. Changes. We may update this policy; the version in effect on the date you paid applies to that payment.
8. Contact. growth@themapboost.com. Grievance Officer: Rahul Jhunjhunwala, growth@themapboost.com.